FAQ's for business - Travel Gay Asia

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FAQ’s for business

Got a question about Travel Gay Asia? These FAQ’s are for you.

If you have an question we have not answered below, just get in touch at info@travelgayasia.com

 

Getting your business listed or event featured on Travel Gay Asia.

What are the criteria for being listed on Travel Gay Asia?

Our mission is to provide gay travellers the most comprehensive, relevant and interesting gay guides to the destinations we cover.

We feature businesses and events that have at least one of the following attributes

  • focused on serving the gay market
  • are gay owned or gay managed
  • have some other strong affinity with the gay community
  • are popular with the gay community

We may feature businesses or events that don’t have any specific affinity with the gay community, if we believe they would be of genuine interest to gay travellers.

We only feature businesses and link to websites that comply with our Code Of Conduct for the Protection of Children.

We do not link to webpages that contain pornography or content relating to prostitution.

 

How much does it cost to be listed on Travel Gay Asia?

Travel Gay Asia is editorially independent. We don’t sell listings.

If we decide to list or feature your business then we will do so free of charge.

 

How do I tell you about my business?

Send us the details of your business using this form.  If you have more than one picture to share, please send them to us at info@travelgayasia.com

 

How do I tell you about my event?

Send us the details using this form.

 

 

Updating your listing

How do I update information about my business on Travel Gay Asia?

Use this form to tell us about any changes or corrections.

If you have new photos that you would like us to add, send them to us at info@travelgayasia.com

 

The map placement is wrong. How do I change this?

Email us your correct latitude and longitude position.

Click here to visit the itouch map site.  Zoom in and move the red marker to the correct location.

Copy the latitude and longitude numbers shown in the box underneath the map (on the left hand side) and email them to us.

 

How do remove my business from Travel Gay Asia?

Please email us at info@travelgayasia.com  Please include your name, email address and contact phone number as we may contact you to verify your request.

 

How do you select hotels and guesthouses?

Our hotel, resort, guesthouse and villa recommendations are based on detailed research and a comprehensive selection process that includes drawing on data from tens of thousands of bookings made by Travel Gay Asia users over the past five years.

Properties must be bookable via one of our online travel agency partners (e.g. Agoda / Booking.com / Hotels.com etc).

If you believe we should feature your property, please get in touch at info@travelgayasia.com

 

Offers and Discounts

How do I add an offer or discount?

Send us the details using this form.

 

How do I update, change or remove the offer or discount?

Email the changes to info@travelgayasia.com

 

How do I know when an offer has been downloaded?

We can send you an email every time someone requests a e-coupon. However, we cannot share personal information about the person downloading the e-coupon.

 

Which offers get featured on the city and country index?

The most popular are likely to be featured on our city or country index pages.

 

How much does it cost to add an offer or discount?

It’s free.

 

Are there any restrictions on the offers and discounts you promote?

We don’t usually feature offers relating to accommodation services.

 

Advertising 

Do you accept banner advertising?

We do not currently offer banner advertising.

 

User Reviews

How does Travel Gay Asia moderate user reviews?

Before publication we check each review to ensure it complies with our Moderation Policy and our Code of Conduct for the Protection of Children.

We may also contact the reviewer for verification purposes.

We may correct spelling errors or edit comments that are not reasonably concise.

 

Can I respond to a review?

Yes. You can reply to a review using the “Reply” function.

Please make it clear you are responding on behalf of the business and enter your business email address. We may contact you to verify the reply.

 

Can I encourage my customers to submit reviews?

Yes. However you must not pay a user to submit a review or offer any form of incentive, such as a discount or special offer.

 

Can I ask for a review to be removed?

If you have a concern about a review we have published then please email us at info@travelgayasia.com

 

I don’t want reviews to be shown for my business. Will you turn off the review facility?

User reviews are an integral part of our service.  If you wish, we will remove your listing entirely from our site.

 

Who is Travel Gay Asia?

Travel Gay Asia and Travel Gay Europe are a owned by OUT4YOU Ltd, UK registered company. We have teams based in the UK and Thailand.

You can find more information about us here.

 

Have we got something wrong?

Are we missing a new venue or has a business closed? Or has something changed and we've not yet updated our pages?

Please use this form to let us know. We really appreciate your feedback.

Want us to add your business? Click here. Want to add an event? Click here.