Purnama Spa

C10, G/F, Fahrenheit 88 Shopping Centre, Jalan Bukit Bintang, Kuala Lumpur, Malaysia | map | directions

audience rating: Purnama Spa, 4.1 out of 5 based on 16 ratings click to vote:
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One-stop massage spa for men. Formerly known as Serai Spa, Purnama Spa offers a wide range of services – full body massage, Malay traditional massage, aromatherapy, body scrubs, reflexology, body waxing, etc.

All therapies are done by professionally trained staff.  Open 7 days a week. Call to book your appointment. Located in Bukit Bintang, at Fahrenheit 88 Shopping Centre – enter from opposite of Toys R Us.

venue: spa (温泉) | features: massage (按摩) | customers: mostly gay

corrections | last updated: 23-05-2017

| website | +60 3 2110 2721 | email this to me

WHAT PEOPLE SAY...

  

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Value

3.9

Facilities

3.1

Service

4.2

Cleanliness

3.7
based on 14 reviews
  1. Once You Find It-Worth the Price

    “Excellent massage with a super qualified guy name Tory. It's a bit expensive, but worth it in my opinion. He certainly takes care of you at the end, just remember to tip. As long as you can find the Toys R Us, you just go thru the exit service door into a hallway that has the place. Don't expect any signage in the mall or on the door to the hallway though.“

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      on 25-07-2017 | Reply Problem with this review?

  2. Sports Massage

    “Needed a good massage to remove the nots from my back and shoulders. Masseur very good, firm but not too hard. Used creams and he did an excellent job on my back.
    Clean room, shower very good but not a lot of height in it.
    No happy ending nor offer of water or a drink after.
    Easy to find if you visit website and see location map, not google map as it does not help show where it is in the centre.“

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      on 27-04-2017 | Reply Problem with this review?

  3. Massage

    “Went there with friends. Generally was a good experience for everyone of us. Massage was very professionally done. Therapist does not directly offer extra service unless you initiate one. Even if they do not get to do the extras, they still finish off their massage duty with high professionalism. Staff are mostly very friendly and so is the manager. Very easy to catch a conversation and gave us a very welcoming feeling. Don't forget to tip your therapist if you feel that they did a good job. It's just a token of appreciation.“

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      on 11-03-2017 | Reply Problem with this review?

  4. Not really polite staffs

    “They were was polite before giving tips. I thought price included tips (cuz twice more expensive than normal shop)
    But they didnt greeting even I said "thank you "after I paid small tips for masseur. They just ignored me when I go out from the shop.“

      on 10-03-2017 | Reply Problem with this review?

  5. One of my best ever

    “Was in KL Bukit Bintang area and felt tired and lousy. As I'm staying at Pavillion this massage place is just a stone throw away. Thanks to previous reviews, I managed to visit this spa by asking the receptionist. First impression was bad, true the front door was broken. But I was met by the manager at the door and he explained that they are in the process of replacing it. Hmm though it should not have bothered me but I admired his sincerity.

    Next, I was introduced to the many types of therapy they provided. Since my body is aching all over, I chose the hot stone massage and asked for an experienced therapist.

    This tall guy named Remo attended to my 90 minutes therapy. I was asked whether I needed a shower but declined. I went straight to receiving my hot stone massage therapy. Well what do you know. The experience I had was really different from what I used to have before at another spa. I was given a good oil massage first before the hot stones were introduced to my body. At some times I pitied the therapist as he'd used his palm to take in the heat from the hot stones first before massaging me first with his heated hands and then with the stones. All I can say is that he was so professional and I was a truly satisfied customer. He wiped me clean and advised me not to shower immediately after so that I can fully benefit from the therapy. Meanwhile, I was offered to do pedicure and manicure which I relent to. It shocked me that they have these services too.

    Anyway, despite all these great experiences, I did feedback to the young manager some aspects of the spa that can be improved upon. He humbly took my suggestions. So folks from my experience whether you like or dislike anything ever that you paid for the least we can do is to provide our honest feedback to the spa in the hope that they can always be better the next time we decide to go there. For this spa I'm definitely coming back the next time I'm in KL.“

      on 07-02-2017 | Reply Problem with this review?

  6. Excellent Massage Service

    “I have never expected such a humble massage place to deliver excellent massage service. I am truly a satisfied customer. Unlike other spas which only has good outlook but the massage quality are far dosappointing, Purnama offers quality professional massage that makes you truly satisfied. Therapist who served me is very polite and very customer-oriented. I like the personalised aroma in the massage room. Strongly recommends this place if you are looking for quality massage.“

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      on 05-02-2017 | Reply Problem with this review?

  7. Not the best

    “Went here today with a friend we both didn't like the over all place, facilities poor and massage not worth value. The Therapist was not engaged in massage touch and pressure he was not interested in massage. Will not be going back. Had to wait for shower and really would not call it a massage centre more like a cheap set of rooms. “

      on 03-02-2017 | Reply Problem with this review?

  8. Mixed feelings

    “First time here. Read good reviews and wanted give it a try. Exit is very hidden. Main door is broken. The place looks like some secret massage parlour with hanky-panky. Counter guy is friendly. Only one masseur available who is from Sabah. Tried the Purnama Signature massage 1 hour RM130.
    The room looks a little run-down. Too basic fixture with curtain on the room door. I was expecting to get a shower first before massage but was not offered.
    The masseur's skills not too bad but a little rushed. About halfway though, he secretly asked me if I wanted a manhood massage for RM150 (!!). I rejected but he still finished the massage 'professionally'. When done, also no shower to be offered, and the masseur had disappeared within a minute. When I walked out to the main lobby, he was already sitting there playing with his cell phone. I think the price is on a high side for the kind of service, environment and standard.
    No second chance. Very disappointed by the whole experience. Sometimes I wonder, why can't the management keep the place cleaner, tidier, more proper setup and offer a more standard service? Is that so difficult to get the job done professionally? What many PLU needs may not be hanky-panky but a good and clean place to enjoy a good massage by men.“

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      on 01-02-2017 | Reply Problem with this review?

  9. First and definitely Not last

    “My partner and I were in KL for the CNY break and since we're in Bukit Bintang area decided to check out this place. We tried the signature massage and thought it was splendid despite the recent adverse report from the USA couple. Well we're from US too.. Upper Serangoon, Singapore, but we never thought the price was too expensive but rather reasonable for a wonderful massage experience. Today I came back to the spa and tried for the first time: Hot Stone Massage.. one of their latest addition and so called among the most expensive massages and guess what.. it's one of the best experience ever! Wow. I'm feeling so H&H (hot and h...) now, but to be fair, I have to make this review. If you're here in KL and want a splendid.. relaxing... rejuvenating massage so that you can have a great night with your partner, check this place out. I definitely want a real happy ending with my one and only.“

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      on 29-01-2017 | Reply Problem with this review?

  10. Disappointing spa

    “Guys we have to disagree with you we are from USA.

    We have been to this spa twice while visiting KL. And our overall view is disspointing.

    We would not call it a "spa" maybe it should be called a set rooms with a very sad shower facility. Massage was ok but spa disappointing, facilities disappointing. Not value for money and hard to find.

    Omg how disappointing and happy ending well certainly NOT a happy ending.

    I would NOT recommend this set of rooms. It certainly could not be called a spa.“

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      on 21-01-2017 | Reply Problem with this review?

  11. Loved it !!!

    “Went here twice while we were in KL brilliant masseuses and super chill vibe. Clean and make sure you go a 2nd time “

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      on 19-01-2017 | Reply Problem with this review?

  12. Excellent

    “I had a massage here on 3rd of January 2016, really enjoyed it. I had the Nepalese guy and would definitely recommend him“

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      on 04-01-2017 | Reply Problem with this review?

  13. No gimmick. Excellent massage skills.

    “The place was nondescript and not inviting at first but i am a satisfied patron after the massage by a Nepalese maaseur. One of the best massages i have gotten thus far. Anyone looking for a good massage should try this place out.“

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      on 19-10-2016 | Reply Problem with this review?

  14. Good massage

    “i went 12pm, took AROMATHERAPY MASSAGE, the massage was great, can say is one of the good massages in town. The location is good, which you can easily find it. Like the upgraded shower room.“

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      on 11-10-2016 | Reply Problem with this review?

  15. One of the best massage

    “To find the spa.. just ask the information counter..really!!
    Therapists.. Very experienced and great.. the recommended therapist gave me one of the best massage experience I'd ever encountered.
    Ambiance..internal aroma was great.. was told that they are in the process of upgrading from customers' suggestions...kudos..especially the shower facilities. Will definitely come back.“

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      on 17-09-2016 | Reply Problem with this review?

  16. Purnama signature massage

    “I went to this place just now and the massage was great, I took Purnama signature massage that's was awesome.“

      on 13-08-2016 | Reply Problem with this review?

  17. Good massage but poor facilities

    “I went to Purnama today for massage after looking the website. Purnama not easy to find. I had their signature massage, the place shouldn't be called a spa as NO proper amenities. SHOWER room very unpleasant, cheap deco with spa prices, staffs are nice though but masseurs need proper attire. Purnama need a spa smell too.“

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      on 12-08-2016 | Reply Problem with this review?

    • Good massage

      “I went there 11am this morning 2 of us from Lithuania for me the spa's was great and clean and good lemons smell too. We will visit them again on Monday.“

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        on 13-08-2016 | Reply Problem with this review?

    • “I think it's because of your review that they had improved tremendously.. I went there and except for the shower room which I was told in the process of upgrading, the rest was just great.“

        on 17-09-2016 | Reply Problem with this review?

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